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Advocacy in Lancashire: Advocacy Focus

Advocacy Focus is a registered charity providing free, independent and confidential support to individuals living within the Lancashire County Council area. They support individuals to voice their views, needs and wishes, empowering them to gain confidence and be able to speak up for themselves and understand their options and rights in relation to health or social care services.

Health Complaints Advocacy

Advocacy Focus supports adults in Lancashire to make a complaint or raise a concern about treatment or services provided by the Health Service. This support can be provided at any point in the complaints process from raising a complaint informally/formally to accessing the Ombudsman. They provide instructed and non-instructed support with this service. Some examples of issues they can provide support with include; treatment problems/issues, care provided attitudes of staff, misdiagnosis or failure to diagnose, waiting times, lack of communications or information.

Generic Advocacy

Advocacy Focus provides a generic advocacy service for adults over the age of 18 in Lancashire called Community Advocacy. Some examples of issues they can support you with include; accessing a social services or health assessment, appointments with health care professionals, complaints about social services, mental health support, powers of attorney, advance care planning and anyone in the area with health and social care needs. Our team can support you over the phone, send you self help packs, guides and resources and arrange for up to three face to face sessions with a volunteer or Independent Advocate. We can also help you to self-advocate and signpost you to other services if needed.

To find out more:

Phone: Call the Lancashire Advocacy Hub on 0300 323 0965

Text: 07886744634

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: www.advocacyfocus.org.uk

Facebook: Advocacy Focus

Twitter: @AdvocacyFocus 

To find out more about volunteering for Advocay Focus:

Phone: 0300 323 0965

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

For advocacy support and referrals in Lancashire:

Phone: 0300 323 0965

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: www.advocacyfocus.org.uk