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A new team dedicated to supporting providers in the regulated care sector to improve has been launched

Peel Gardens article

Photo: L-R  - Angela Cheyte, Registered Manager Peel Gardens, Adele Thornburn, Nursing and Quality Manager NHS East Lancashire Clinical Commissioning Group, Robert Nicholson-Kershaw, Specialist Safeguarding Practitioner NHS East Lancashire Clinical Commissioning Group, Linda Bradbury, Supplier Relationship Officer Lancashire County Council

NHS East Lancashire Clinical Commissioning Group (CCG), together with Lancashire County Council has introduced a new Holistic Intervention Team (HIT), which aims to give support to care and nursing homes to make improvements.  The HIT team works intensively with providers over a period of time to facilitate the staff in the homes to make the changes they need.

One care home which has improved thanks to the team’s work is Peel Gardens in Colne.

Peel Gardens is a care home with nursing, privately owned by Embrace (UK) Limited.  The home caters for the needs of dementia and old age and specialises in Alzheimer’s. In January, concerns about the environment and facilities were raised by health and social care consumer champion Healthwatch Lancashire.

NHS East Lancashire CCG worked with officers from Lancashire County Council and the care home’s management to address the concerns.

A review in April showed huge progress and a much improved situation for all residents.

The registered manager, Angela Cheyte, at Peel Gardens has found the process to be very beneficial and supportive, and has said, “The team at East Lancashire CCG have been so pleased with the overall results that this process is being used to work with other care sector providers who require additional support to meet standards.” 

Jackie Hanson, Director of Quality and Chief Nurse at East Lancashire CCG, said: “In recent times the independent care sector has come under significant scrutiny following national high profile cases such as the Winterbourne inquiry.  Whilst the level of scrutiny and rigour is entirely justified and necessary to protect our vulnerable and elderly in society, NHS East Lancashire CCG recognise that the level of support to care homes in preparing for assessment and addressing the gaps could be better. This is why we have developed the HIT team. I am delighted to hear the improvements Peel Gardens has made.”



For more information please contact the media team at NHS Midlands and Lancashire Commissioning Support Unit (CSU) by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01282 644973.