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16 Healthy Living Pharmacists accredited in East Lancashire contribute to 10,000 Lancashire self care conversations

Sixteen Pharmacies in East Lancashire have been accredited as Healthy Living Pharmacies. These are :

Accrington Pharmacy 257 Whalley Rd Accrington Hyndburn BB5 5AD
Barkerhouse Pharmacy 102 Barkerhouse Road Nelson Pendle BB9 9EU
Baxenden Pharmacy 516 Manchester Rd Accrington Hyndburn BB5 2RG
Cohens 240, Union Rd Oswaldtwistle Hyndburn BB5 3JD
Cohens (Eccles Chemist) 67/69 Union Rd Oswaldtwistle Hyndburn BB5 3EG
Colne HC Pharmacy St Johns Road off Craddock Road Colne   BB8 0LX
Colne Rd Pharmacy Colne Rd Colne Pendle BB10 1LG
Huncoat Pharmacy 20 Station Road Huncoat   BB5 6LS
Langho Pharmacy 1a East ViewTerrace, Whalley Rd, Langho Blackburn BB6 8BX
Leedams 71–73 Keighley Rd Colne Pendle BB8 OQF
Nelson H/C Pharmacy Yarnspinners H/C Carr Road Nelson   BB9 7SR
Peter Buckley 34 King St Clitheroe Ribble Valley BB7 2EU
Rowlands 198, Briercliffe Rd Burnley Burnley BB10 2NZ
Rowlands 7, Albert Rd Colne Colne Pendle BB8 0RY
Whitworths 39, Victoria Rd Earby Pendle BB18 6UN
Whitworths 21 Rainhall Rd Barnoldswick Pendle BB18 5AF
Whitworths 96 Every St Nelson Pendle BB9 7LS

Linda Bracewell, Chair of Lancashire Pharmacy professional network, and owner of Baxenden pharmacy said:

It’s a phenomenal achievement that in Lancashire 59 Pharmacies have now been accredited as Healthy Living Pharmacies.  At a celebration event on Thursday evening we learned that in the last year accredited Healthy Living pharmacies and those on the journey to become accredited have initiated over 10,000 healthy living conversations with members of the public across Lancashire.

These are conversations which have encouraged patients to self-care, and take control of their lives. They are conversations where pharmacists and their staff are listening to patients and offering support and advice, or indeed, signposting them to the right source of information or support. These conversations help patients look after themselves, and rely less on visiting the GP or other NHS services. So often such visits are unnecessary and time consuming when it is easier to have a private conversation with a pharmacist.  There are so many ways that your local pharmacy can help you to look after yourself”

The 10,000 conversations provide evidence for this. 82% of queries were managed entirely within the pharmacy with no need for referral to the GP or other services outside the pharmacy.  In only 32% of cases was a product sold while 84% received advice.  Customers may also have received a suitable leaflet or been signposted to a trustworthy online website.

In Lancashire over 248 pharmacy staff are now accredited to the Royal Society of Public Health Level 2 Health Champion Standard and are trained to support patients with health advice. All staff in Healthy Living Pharmacies  have completed brief intervention training to provide support and advice to patients.  One hundred and thirty three pharmacist or pharmacy manager Healthy Living Pharmacy leaders now work in community pharmacies across Lancashire.

Healthy Living Pharmacies carry out  Medicines Use Reviews (MURs) and a New Medicines Service (NMS), which support patients in the management of the prescriptions and medicines, making sure that prescribed medicines are used correctly, and avoiding waste or misuse through misunderstanding.  In addition, the Healthy Living Pharmacies are pro-active in delivering brief interventions such as stop smoking, as well as signposting patients and carers to other sources of expertise such as dementia advice, alcohol advice and cancer screening awareness.

Mr Irfan Tariq, Chair of the Lancashire Local Pharmacy Committee said: “The passion and commitment that pharmacists and their teams have shown towards becoming Healthy Living Pharmacies across Lancashire is absolutely wonderful. Fifty nine pharmacies are now formally accredited to offer healthy living advice and support to patients. This is a fabulous way to support patients to self care and keep themselves well and healthy throughout their lives and is another way that Pharmacy as a profession is supporting patients and the NHS to manage demand. I am very proud of our Healthy Living Pharmacies and congratulate them all for their achievement in receiving the Lancashire Healthy Living Pharmacy accreditation”

Mr Tariq added:

Your local pharmacy is a good first contact point for advice on many common health concerns. While most people will go first to their pharmacy for medicines advice, many don’t know about the range of other healthcare services provided by pharmacies on their doorstep and the level of expertise there.  Pharmacists are available without appointment and are able to deal with a wide range of ailments, as well as offering uniquely accessible advice on maintaining and improving your health”

For more information about self care and self care week: http://www.nhs.uk/Planners/Yourhealth/Pages/self-care-week-2015.aspx

Barkerhouse Pharmacy HLP

Photo Caption: Mark Collins and team from Barkerhouse Pharmacy in Nelson, receiving their accreditation award from Dr Sakthi Karunanithi, Director of Public Health at Lancashire County Council, and Lesley Davey, Health Living Pharmacy Lead, Midlands and Lancashire CSU