Improving GP Access - Consultation Findings
A comprehensive twelve week consultation was undertaken between April and July 2016 on a proposed new model of primary care in East Lancashire. The consultation achieved extensive publicity and was widely promoted in the area. An online survey was supported with a distribution of 13,000 paper questionnaires and pre-paid envelopes to the 58 GP practices and patient and public interest groups. The promotion of the survey was backed up with press and radio coverage, advertising, and the extensive use of social media. In addition, a programme of presentations, meetings and face to face engagement was undertaken to enable patients, members of the public and other stakeholders to consider the proposals and respond to the consultation. We engaged with patients at 16 drop-in face to face meetings. We were privileged to be able to present our proposals and hear views at over 30 different meetings. We engaged in online discussions on Facebook and Twitter, encouraging comment whilst hopefully maintaining a neutral yet positive stance.
We were delighted to receive 2,129 responses to the consultation, and within these responses, many detailed comments which we have given consideration to.
We are truly grateful for the level of engagement and the responses people have given. This report sets out our reflections regarding the feedback and proposes how we will consider further the responses moving forward.