Common childhood illnesses & well-being
A guide for parents and carers
Useful contacts

Useful contacts

The Royal Blackburn Hospital provides care for major emergencies, and Burnley General Hospital provides care for minor injury only.

What to do if you think your child is SERIOUSLY ILL

If you think your child is seriously ill CALL 999 AND ASK FOR THE AMBULANCE SERVICE or bring them to the Emergency Department at the Royal Blackburn Hospital.

DO NOT take them to Burnley General Hospital or any other service.

What to do if your child has a MINOR ILLNESS

This resource is intended to provide advice and support to self-manage minor illnesses. If you require additional support there are a number of options available to you:

  • Your local pharmacist will have knowledge of most everyday health issues and they can suggest the best medicine to help.

  • From 8.00am to 6.30pm (Monday to Friday) contact your GP directly, or call 111 to seek advice.

  • For treatment outside of your GP’s opening hours please contact 111 to seek advice, out-of-hours appointments and available Walk-in Centres.

What to do if your child has a MINOR INJURY

For treatment of minor injuries you may attend one of the following:

  • Urgent Care Centres located at Burnley General Hospital or Royal Blackburn Hospital.

  • Accrington Victoria Minor Injuries Unit. The unit is open 8.30am to 8.30pm seven days a week.

Please contact NHS 111 for further information and advice..

Asthma UK
0300 222 5800

Baby LifeCheck

British Nutrition Foundation
020 7557 7930

08451 228 669

Dental Helpline
0845 063 1188

Family Lives
0808 800 2222

Fatherhood Institute

Healthy Start

Meningitis Now
0808 80 10 388

National Breastfeeding Network Helpline
0300 100 0212

National Childbirth Trust
0300 330 0700

National Domestic Violence Helpline
0808 2000 247

NHS 111
24 hour - for when it is less urgent than 999

NHS LifeCheck

NHS Live Well

NHS Smokefree
0300 123 1044

Real Baby Milk

0300 123 4567

NHS 111

Call 999 in an emergency

Think! - Right treatment Right place