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Hyndburn Queen’s Nurses invited to share their pioneering work

Community matrons, Lisa and Julia were asked to present an overview on the GP community matron’s role in Hyndburn.  They explained how the role is helping to improve the care of patients over the age of 75. Many people over 75 need support if they have long term complex conditions such as diabetes or heart disease.  The two community matrons have also helped patients avoid unnecessary hospital admissions which can be a big upheaval for many people over 75.

By working with GPs to deliver co-ordinated care within the community this has reduced the need for hospital admissions; through offering different options and support, it has facilitated patients staying in their own home as long as possible.

Based on figures between October to March 2014 and October to March 2015, there has been 87 less hospital admissions saving nearly a quarter of a million pounds, whilst the reduction in A&E attendances has fallen by 230 and 431 less attendances at Minor Injuries.

Patient feedback indicates they feel more involved in their care and understand their medical conditions better which in turn has increased their own ability to manage their own conditions.

Lisa said: “Both Julie and I were honoured to be invited to present our work to our peers across the North West. It was an excellent day, very informative and really interesting to be able to hear from the other speakers and share good patient care, practice and experiences.”

Dr Richard Robinson, the GP clinical lead for Hyndburn at NHS East Lancashire Clinical Commissioning Group, said: “The work the GP community matrons are doing is invaluable.  We have definitely noticed a reduction in the need for GP visits to this particular group of patients.  Some matrons can also diagnose and prescribe which helps reduce the workload on GPs.”

Hyndburn currently has six GP community matrons, two which – Lisa and Julie – are prestigious Queen’s Nurses.  A Queen’s Nurse is someone who is committed to high standards of practice and patient-centred care. The title is given to individual nurses who have demonstrated a high level of commitment to patient care and nursing practice. The award is for community nurses who  promote the highest standards of patient care.