Common childhood illnesses & well-being
A guide for parents and carers
Useful contacts

Useful contacts

The Royal Blackburn Hospital provides care for major emergencies, and Burnley General Hospital provides care for minor injury only.

What to do if you think your child is SERIOUSLY ILL

If you think your child is seriously ill CALL 999 AND ASK FOR THE AMBULANCE SERVICE or bring them to the Emergency Department at the Royal Blackburn Hospital.

DO NOT take them to Burnley General Hospital or any other service.

What to do if your child has a MINOR ILLNESS

This resource is intended to provide advice and support to self-manage minor illnesses. If you require additional support there are a number of options available to you:

  • Your local pharmacist will have knowledge of most everyday health issues and they can suggest the best medicine to help.

  • From 8.00am to 6.30pm (Monday to Friday) contact your GP directly, or call 111 to seek advice.

  • For treatment outside of your GP’s opening hours please contact 111 to seek advice, out-of-hours appointments and available Walk-in Centres.

What to do if your child has a MINOR INJURY

For treatment of minor injuries you may attend one of the following:

  • Urgent Care Centres located at Burnley General Hospital or Royal Blackburn Hospital.

  • Accrington Victoria Minor Injuries Unit. The unit is open 8.30am to 8.30pm seven days a week.

Please contact NHS 111 for further information and advice..

Asthma UK
0300 222 5800
www.asthma.org.uk

Baby LifeCheck
www.babylifecheck.co.uk

British Nutrition Foundation
020 7557 7930
www.nutrition.org.uk

Cry-sis
08451 228 669
www.cry-sis.org.uk

Dental Helpline
0845 063 1188

Family Lives
0808 800 2222
www.familylives.org.uk

Fatherhood Institute
www.fatherhoodinstitute.org

Healthy Start
www.healthystart.nhs.uk

Meningitis Now
0808 80 10 388
www.meningitisnow.org

National Breastfeeding Network Helpline
0300 100 0212
www.breastfeedingnetwork.org.uk

National Childbirth Trust
0300 330 0700
www.nct.org.uk

National Domestic Violence Helpline
0808 2000 247

NHS 111
24 hour - for when it is less urgent than 999

NHS LifeCheck
www.nhs.uk/LifeCheck

NHS Live Well
www.nhs.uk/Livewell/childhealth0-1
www.nhs.uk/Livewell/Goodfood

NHS Smokefree
0300 123 1044
www.nhs.uk/smokefree

Real Baby Milk
www.realbabymilk.org

Start4Life
0300 123 4567
www.nhs.uk/start4life

NHS 111

Call 999 in an emergency

Think! - Right treatment Right place