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Our Missions, Aims, Priorities and Plans

East Lancashire CCG mission statement

“We will use our local clinical expertise, the available evidence and patient experiences to ensure that the right services are commissioned for patients to be seen at the right time, in the right place by the right professional. We will maintain a strong locality focus, with clinical expertise and patient experience and safety at the heart of all decision-making. We will harness efficiency and effectiveness in our work across five East Lancashire localities and will seek to commission safe, stable, high quality services where best practice is the standard. “

Our vision

Our ambition is that by 2018 the local health services we commission will characteristically demonstrate:

  • Excellent patient experience is the norm;
  • Patients, the public (and clinicians) are able to access the information they need, know what services are available, and where and when and how to use them;
  • Patients and communities are even more engaged in local health systems, and are better able to play a role as co-producers of their health and well-being;
  • Less variation in service across East Lancashire;
  • More primary and community-care based services, supported by a phased shift in resources from secondary to primary and community care;
  • More integrated and better co-ordinated working between all services – primary, secondary, housing, community, social and voluntary care; and
  • As a CCG we are a committed participant in a multi-agency approach to tackling health issues and health seeking behaviours.

We have identified priority areas where we will focus our commissioning activities to bring about real change in meeting this ambition and in improving services for local people.

Priority areas

  • Access to urgent care
  • Developing primary care services
  • Developing services to avoid unplanned admission to hospital
  • Redesigning pathways of care in areas for services such as stroke, diabetes
  • Work to improve access to mental health services
  • Work to develop dementia care services

How we undertake changes in these areas will determine whether we succeed in achieving our vision. A core set of principles has been adopted to support the whole change process and underpin our organisational culture and the effectiveness of our decision-making.

Our principles

  • Patients are central to everything we do
  • The services we commission must be sustainable
  • We work in partnership to support the achievement of common goals
  • Patients experience truly integrated health and social care services
  • We commission high quality, safe and effective care

Our approach to collaborative working

We build and sustain relationships with the many organisations, groups and individuals who play a part in the complex fabric of our local communities and we have developed an Integrated Communication and Engagement Strategy, which supports the fundamental principle of ‘no decision about me, without me’ in patient care and ultimately how we work.

pdf Strategic Plan 2015-18 (1.63 MB)


pdf Delivering the Forward View — Operational Plan 2016/17 (2.11 MB)